Customer Service for Hospitality and Tourism
€61.90
Available for sending in 4/5 days
Product Information
| ISBN | 9781917433105 |
|---|---|
| Publisher | Goodfellow Publishers Limited |
| Price (excl. tax) | €58.40 |
| Tax | €3.50 |
| Price (incl. tax) | €61.90 |
| Availability | 1 unit in external warehouse |
Product Description
Fully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus a brand new chapter on 'Customer service and sustainability’. Explains not only the theory behind the importance of customer service but how to put this theory into practice.