Customer Service for Hospitality and Tourism
€182.90
Available for sending in 4/5 days
Product Information
| ISBN | 9781915097132 |
|---|---|
| Publisher | Goodfellow Publishers Limited |
| Price (excl. tax) | €172.55 |
| Tax | €10.35 |
| Price (incl. tax) | €182.90 |
| Availability | 3 units in external warehouse |
Product Description
A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted – and thrived - during the COVID-19 pandemic.