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Product Information

ISBN9781637424148
PublisherBusiness Expert Press
Price (excl. tax)€44.25
Tax€2.65
Price (incl. tax)€46.90
Availability1 unit in external warehouse

Product Description

Social word of mouth (sWOM) has incredible reach with the potential to influence over 4.6 billion active social media consumers. The purpose of this book is to examine the influence of sWOM and provide guidance on how to operationalise its growing power.