Incident Management for Operations

€42.90


Product Information

ISBN9781491917626
PublisherO'Reilly Media
Price (excl. tax)€40.47
Tax€2.43
Price (incl. tax)€42.90
AvailabilityUnavailable

Product Description

This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain.