Understanding and Improving Public Management Reforms

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Product Information

ISBN9781447360889
PublisherBristol University Press
Price (excl. tax)€53.68
Tax€3.22
Price (incl. tax)€56.90
Availability2 units in external warehouse

Product Description

Why do top-down reforms to public services so often over-promise and under-deliver? Using five concepts from psychology, economics and organisational sociology and diverse examples of successes and failures, Thomas Elston addresses this pressing question of good governance.