Zero Complaints
€60.90
Shipping in 4/5 days
Product Information
| ISBN | 9781032880518 |
|---|---|
| Publisher | Taylor & Francis Ltd |
| Price (excl. tax) | €57.45 |
| Tax | €3.45 |
| Price (incl. tax) | €60.90 |
| Availability | 2 units in external warehouse |
Product Description
Zero Complaints: The Path to Continuous Value Creation is the ONLY book that lays out the importance for organizations to ensure their customers do not have a need to complain and share their frustrations with other customers