The New Customer Experience Management

€222.90


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Product Information

ISBN9781032313443
PublisherTaylor & Francis Ltd
Price (excl. tax)€210.28
Tax€12.62
Price (incl. tax)€222.90
AvailabilityUnavailable

Product Description

A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way.