How to Measure Anything

€ 53,90


Informação do Produto

ISBN9781118539279
EditoraJohn Wiley & Sons Inc
Preço (iva excl.)€ 50,85
Imposto€ 3,05
Preço (iva inc.)€ 53,90
DisponibilidadeIndisponível

Descrição do Produto

Shows managers how to inform themselves in order to make less risky, profitable business decisions. This book shows you how to measure those things in your own business, government agency or other organization that, until now, you may have considered "immeasurable," including customer satisfaction, organizational flexibility, and technology risk.